dimplex electric fire flame effect not working

The fire is working perfectly otherwise,convector heating, lights etc. Optiflame Effect not working? © 2020 Glen Dimplex UK Limited No.1313016, Extended call times to our teams on the telephone, Longer than normal time to reply to email and customer enquiries, Availability for certain products is based on our supply chain which can mean they are out of stock for an indeterminate period, Delivery times on orders may be extended due to logistics and postal issues. Replace the hand held remote and receiver board where necessary. The probable cause for this problem is … The LED log sets do not have replaceable bulbs in them. Check to make sure that you have power at the outlet. Older Optiflame fires should be fitted with S.E.S candle bulbs. It could be that the batteries in your remote control are dead and need replacing. Home Heating Systems Dimplex wall fire sp4 [sp420]? Check to make sure that the On/Off switch on your unit is working properly. The level of lighting within a shop may also change the fires appearance. Purifier models, the air filter may be dirty and need to be cleaned or replaced. Then adjust the heating down, turning the dial anti-clockwise until a comfortable temperature is achieved. The problem may be: A: Light should not be visible around the perimeter of the log set. -When in a quiet environment a heat blower motor can be heard operating in all of our Optiflame fires, this is normal. -If you can hear the motor running check that the lamps are working. I bought more and fitted them but those blew as well. Please review the Operating Instructions in the Owner’s Manual for clearances surrounding the fireplace. I have a Dimplex Tahoe Opti-Myst Wall Hung Electric Fire and the smoke effect has stoped working. Fan Heaters Electric fire? These are available from the spares section of our website and should be replaced immediately. Check to make sure that all wire connections are tight. Glen Dimplex is the No. The remote may not be synchronized to the fire place. This could cause too much draw of amperage that is too close or over the maximum breaker amperage. The overheat cutout will be triggered if the ventilation slot at the bottom of the fireplace has been covered or blocked. -If the motor’s sound level has noticeably increased and these actions do not resolve the problem please fill out the service call request form at the bottom of this page. A: There are three moving parts in the fireplace that could create a noise during operation. One of the main causes of a vibrating sound coming from an electric fireplace is the fans motor. This is normal. Can you advise me of the necessary part and how it is fitted. -If the fire is not positioned on a solid hearth, or continues to make a louder noise please unplug the fire then remove the fuel effect by following the procedure within the operating instructions. If the log set has been replaced and there is still no change, the LED Driver board for the log set may need to be replaced. Electric stoves are a compact way to add heat and style to any space. Convector Heaters Can you get a spare part? 7 Reasons Your Electric Fireplace May Not Be Working. A: Please review the Operating Instructions in the Owner’s Manual for clearances surrounding the fireplace. The latest versions of Optiflame fires will have two switches marked ‘I’ and ‘II’ to select the level of heating, typically 1kW and 2kW output, check if these switches are in the ‘on’ position. Please review the Installation Instructions which came with your fireplace. Page 1 Valued Customer, We are pleased that you have chosen to purchase an electric fireplace manufactured by Dimplex North America Ltd. Over the years, valuable memories will occur around the warmth and comfort of your hearth. -Vacuuming the fan area may also help if dust, fluff or pet hairs have accumulated during use. Optiflame is our original flame effect, continually refined and improved since it revolutionised the fires market in 1988, and found in homes and hearths across the globe. Anne Peebles October 2011 -For fires with a dialled thermostatic control turn the dial clockwise to maximum, the heating should not cut out. -Vacuuming of the heat blower area is also recommended, as this can help the fan located inside run more freely. -When in a quiet environment a motor can be heard operating in all of our Optiflame fires, this is normal. -For recent models with LED lighting please fill out the service call request form at the bottom of this page. (Dedicated means no other outlets or fixtures are sharing the same circuit breaker). If all bulbs have failed, purchase new bulbs and replace all. -Has the heat switch been turned on? Always use properly grounded, fused and polarized outlets. Press the switch twice to give heat and the flame effect on older models. The biggest drawback about fireplaces is the mess created by burning wood. Loose components can sometimes cause a rattle or a chattering sound to be heard from within your electric fireplace. -If this does not resolve the problem please fill out the service call request form at the bottom of this page. If your log set does not light up any more than the log set must be replaced. If the odour continues while the heat is on you may need to replace the heater assembly. -If these actions do not resolve the problem please fill out the service call request form at the bottom of this page. If you are using a Wall Thermostat control, check the operation guide. If there is no noise when the heat/fan is off, the noise is coming from the blower assembly and it may need to be replaced. If it still does not work then the lamp may have failed. The optiflame effect on our Dimplex Danesbury MK11 fire has stopped moving as if the air which should move it is not coming through,therefore, no flame effect. Oil Filled Radiators How to fix my convection heater...? It still lights up but there is no flame effect. A few months ago the candle bulbs that provide the light to make the flame effect went. You may have a defective heater switch. Because Dimplex electric fires do not require a chimney, flue, pipe-work, or even a fireplace, you can choose where to place it wherever you like in your home. The two light bulbs located in the base are still OK and are lit but the ribbons that create the movement are not moving. This could damage internal components of your fireplace. If so, bring the fire forward onto the carpet or rug in front of the fire place. There may be a radio frequency (RF) disturbance from outside sources. If unit comes with a three position switch it may need replacing. Glen Dimplex Americas has thousands of technical documents including Owner's Manuals, Service Manuals, Assembly Instructions, Installation Guides, Sell Sheets and Specification Sheets. If it’s not, call customer service. -If a lamp is not operating refer to the ‘No light in flame effect’ question in this troubleshooter. If the noise continues with the fan off, check to see if the flicker rod is not rubbing against internal components when turning. Home Heating Systems Is your unit connected to the proper voltage? Thankfully, you can have your fireplace without any of the aggravation. Fan Heaters Hi all, I have an dimplex xms713n 2005 model. If your problem continues here are a few trouble shooting points: Always use properly grounded, fused and polarized outlets. -For older models with S.E.S candle bulbs, check if one or all bulbs have failed. Optiflame® is the world’s most popular electric flame effect, and can be found in a wide selection of Dimplex fires. If the heater has not been in use for some time, the heater may be burning off any dust that may have accumulated while not in operation. Ensure method of installation does. -Ensure the flame effect is switched on, the switch is typically marked with a light bulb graphic. The elements and/or possibly the blower motor may need to be replaced. This is all within about 8 weeks. Check the wire connections to the log set and the LED driver board as the may have come loose. Your remote control may have a similar frequency to other remotes in the home or there may be radio frequency disturbance from outside sources. After switching the fire off and on again, the flame effect works again for a few minutes and then goes off. We hope nothing ever goes wrong with your Dimplex product, but in case it does, here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product. Can you help. Make sure that you are pointing the remote control in the direction of the right side of the logs as this is where the receiver board eye for the unit is located. Then try a bulb that is working in the failed bulb’s position as a check. If you have recently purchased an Optiflame fire and any component is damaged or missing please contact customer services on 0344 879 3588 or fill out the request form at the bottom of this page. -Ensure the flame effect is switched on, the switch is typically marked with a light bulb graphic. Fill out the form and we'll get back to you. Please refer to Operation section in the Owner’s Manual. The remote control may need to be initialized with the fireplace. A: The power cord may get slightly warm to touch when the heater is on. You will need to initialize the remote control with you unit. It can take a little while for the fire to respond to the remote control, avoid pressing the buttons on the remote control more than once within any two second period. A: Please review the Installation Instructions which came with your fireplace. The flicker rod may not be connected to the shaft on the flicker motor. Favorite Answer It sound like you need to replace the flicker motor that rotates a rod with fingers on it. Make sure there is good tension at the outlet, if the plug does not fit snug, replace the outlet. Keeping the fire stoked, while trying to keep the house clean is burdensome and time consuming. Please can you help. If the fan rotates freely but the problem persists, the fan motor may need to be replaced. The remote may need to be changed or the remote receiver may need to be changed. If the heat cuts out when the thermostat is set to maximum but the room is no warmer it could mean that the cut-out could be faulty and will require servicing. You may also have a defective Heater On/Off switch that may need to be replaced. Stoves. As with any product, Electric fireplaces can suddenly malfunction. A: Small glowing sections of the elements are normal. It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow. This video demonstrates how to change the bulb in a Dimplex Cheriton electric fire. If using batteries to power the wall remote, try replacing the batteries? -When in a quiet environment a motor can be heard operating in all of our Optiflame fires, this is normal. If have a Wall Remote Control it may need to be replaced. I do have experience with electricity as a telephone engineer but obviously not with electric fires. Please select your product category to go to the relevant troubleshooter. Luckily, fixing your fireplace shouldn't be hard to do. Fan Heaters Dimplex Multifire 3 years old , little used? A: The flame should be a constant smooth flowing flicker. Check for loose or disconnected wires in unit. -For recent models with LED lighting please fill out the service call request form at the bottom of this page. Make sure that the main switch “A” is in the “On” position. Can anybody help please Steve December 2014 After deciding on an electric fireplace that you love, you want to enjoy it, not stress over it not working. This is important as the fan controls airflow over the heating element. Although most electric fireplaces perform to their specifications, occasionally a problem can arise that causes it to stop working. Different flame effects and many different styles make the selection unique. 1 in the world regarding electric fires. If bulbs have been replaced check that the correct wattage has been used and replace as necessary. -If the room is very brightly lit this can reduce the impact of the flame effect but the fire will be working normally. Trace the wiring in the unit to ensure that there are no loose wires. There may be radio frequency disturbance from an outside source. It is a unique, patented means of generating realistic simulated flames from an electric source and creates the illusion of flames emanating from the centre of an enhanced depth fuel bed to provide a realistic glow that can be enjoyed throughout the whole year. When the fans oscillating blades are in rotation, it can create a slow but continuous movement that has a jarring effect on parts located within your rear access panel. Delays or even the inability to carry out repairs to products. Click the below categories to filter questions and answers. The benefits of electric fires: Easy to install . Thank you for allowing our product to be the backdrop for those special moments. Ensuring our customers and colleagues remain safe has been our top priority and to achieve this we have had to implement new ways of working, make changes to our production and customer services. If using low voltage wiring from your wall to power the wall mounted remote, ensure there are no loose connections. -If one of the lamps supplied with the fire is not working check that it is fitted correctly. Also, the portable fireplace adds ambiance, visual appeal, and warmth to any space. Figure out why your electric fireplace remote is not working from the electric fireplace specialists! Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. We contacted the manfacturer Dimplex and they sent a new brass piece. Please review the Operating Instructions in the Owner’s Manual. The two light bulbs located in the base are still OK and are lit but the ribbons that create the movement are not moving. Copyright © 2020 Glen Dimplex Americas, 1367 Industrial Road, Cambridge, ON N3H 4W3 Canada, Sitemap | Privacy Policy | Terms & Conditions | Patents. If louder, for example, it can be heard over the sound of a television operating normally, then first check if fire is positioned on a solid hearth. Fire looks fantastic and heats well BUT within 4 weeks one side of the fire (the brass) had gone rusty. Last night we noticed that the other side has started to got rusty too !!! The flame effect is not working, I have checked the batteries and they are ok, because when I press the on button,the signal beeps at the fire but the lights and flame effect does not come on. A: The heater may emit a slight, harmless odour when first used. Optiflame . If this addresses the noise you are hearing then try positioning a piece of underlay or carpet under the fire when re-positioned on the hearth, this should solve the problem. New energy efficient bulbs may take a little longer to reach full incandescence, so the flame effect may initially appear dull when first switched on. For this reason, it’s a good idea to tighten down all the screws on you… If it lights up when the fire is switched back on please purchase a replacement. Check the wiring to make sure that all connections have … we bought a opti myst fire in September 2010 for about £410. If you are finding that larger glowing sections are causing the heater to trip the thermal cutout, then you should disconnect power to the unit and discontinue use. If the switch does not stop the fan then the switch may need to be replaced. A: Please refer to Operation section in the Owner’s Manual. Once you have replaced the batteries you will need to re-initialize the remote with your unit. A: Please review the Operating Instructions in the Owner’s Manual. As our busy winter approaches, and with the continuing global situation, the impact can be seen in a number of ways: We apologise for any issues this may cause you. This odour is a normal condition caused by initial heating of internal heater parts and will not occur again. Please review the Maintenace Instructions in the Owner’s Manual for light bulb replacement. Make sure that it is properly connected to the flicker motor. Make sure your batteries are working and replace them if necessary. Remove and replace as outlined in the maintenance section of your Owner’s Manual. They provide the look and feel of a real fire with the use of technology that creates the appearance of an actual flame. *Most gas fireplaces produce over 20,000 BTU of heat in a single room while the average size home requires only 90,000 BTU to … Incredibly easy to install in a matter of minutes; just plug a Dimplex electric fire into a 13 amp socket and switch on! -If the fire is still not responding to the remote control, and providing the product is within the warranty period please fill out the service request form at the bottom of this page. If you are unable to initialize the remote you will need to replace the remote and/or the circuit board if necessary. A: There could be other appliances on the same circuit as your unit. Along with many other businesses and brands around the world, 2020 has presented us with a number of challenges. On Dimplex fire type Exbury EBY15 the flame effect is not working? First check to see if your breaker has tripped or if the fuse has blown. It is common to not notice the bulbs are burnt out until the last one goes. On Dimplex fire type Exbury EBY15 the flame effect is not working? Convector Heaters Switched on but no heat? If your unit is equipped with a “Purifier” the fan will run continuously only if the 3 position switch is in the purifier fan position. Homeowners traditionally mount an electric fireplace against a wall. It doesn't work/heat up? Don't see your question? Available in range of … -If this does not resolve the issue, then please fill out the service call request form at the bottom of this page. Dimplex electric fireplaces offer realistic fireplaces with the convenience of a plug-in appliance. Try plugging unit into another outlet or install a dedicated 15 amp breaker for the unit alone. If the flicker rod is not rubbing against anything and you still hear a noise, then the flame motor must be changed. You can use these fireplaces to heat a patio, a deck or any room in your house. Afternoon. -The fan unit will be visible at this point, please check for any obstructions that may prevent the fan from turning, this may be a small piece of coal or pebbles that have fallen from the plastic bed above. Refer to owner’s manual to recode your remote control, once you have recoded the remote you must initialize the remote to the receiver. Please review the Operating Instructions in the Owner’s Manual for the Wall Mounted Remote. Vacuuming the fan area may also help the fan run more freely. A: Please review the Operating Instructions in the Owner’s Manual. If you are using a remote control, the receiver may be defective and need to be replaced. If you are not seeing the light effect please check the status of the lighting to see if they have failed and so will need replacing. A: Please review the Operating Instructions in the Owner’s Manual for the Wall Mounted Remote. The heat will not come back on without being reset. -If your Optiflame fire includes a remote control unit to operate the fire it should be able to turn the fire to on or off and turn the heating element on or off. If you have a purifier model and are using a BFRC-KIT (3-stage remote kit), heat will only come on at the 3. Remote receiver board may be defective and need to be replaced. This is normal operation. This causes nuts, screws, and bolts to come loose. Heating elements or High temperature switch may need to be replaced. There could possibly be a loose wire or the flame motor needs to be replaced. -The fan unit will be visible at this point, check for any obstructions that may be catching in the fan, it may only be a small piece of coal or pebbles that have fallen from the plastic bed above. The breaker may have tripped or the fuse has not blown. Please review the Operating Instructions in the Owner’s Manual. It could be that the log set is not positioned properly in the firebox. -If the fire is installed into an existing chimney we would also recommend that the flue be partially obstructed to prevent heat being drawn up out of the room. A portable fireplace allows you to heat a room where a traditional fireplace is not an option. Should the cord get too hot to touch you must change the cord. If batteries are already installed, please try a new set available from most retail outlets. Convector Heaters dimplex stockbridge - reconnecting the element? It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow. If there is power at the switch but no power elsewhere in the unit then you may need to change the switch. I have an electric fire that looks like a woodburner in a non working fireplace recess. If pushing the heater switch on/off does not change the situation then you will need to replace it. Replace the remote control sender. One of the common issues is the device refusing to turn on, giving you a headache that you did not … -If the fires is not responding at all to the remote control, please check that batteries are installed in the remote control and ensure they are fitted in the correct way (see the + & - markings). When a wire comes loose or the motor stops functioning, the flame will freeze. It can be reset by switching the Main Power switch to OFF and waiting 5 minutes before switching it to ON. Thank you for your patience - read our full update for more information and recommendations that may speed up how we can help you. -If louder, for example, it can be heard over the sound of a television operating normally, then first check if fire is positioned on a solid hearth. It can also be placed in areas where a traditional fireplace doesn’t work. Dimplex exbury 15 optiflame not working no heat? Your remote control may have a similar frequency to other remotes in the home or there may be a radio frequency disturbance from outside sources. Bought fire all excited brought it home set it up couldn't believe crackling noise from it .used remote control it turned it off for 2 seconds unbelievable .service guy took a look at it no joy .so he said he get part for it waited for him to arrive no joy €400 later so we took back got our money back .so we have no fire for Christmas. If only one bulb has failed, turn off the fire and wait until the working bulbs have cooled enough to be safe to touch. The flame effect on my Dimplex Electric Fire has stopped moving. The flame motor, flicker rod and the blower motor. The fuel effect material will vary in colour from batch to batch, this can cause some effects to have more of a yellow, red, or orange look to them, where black paint is applied, it will vary slightly in intensity from batch to batch. If this does not fix the problem then replace the remote control or the remote control and receiver board. Q: I have no flame effect, what should I do? The amount of ambient light in the room reflecting in the mirror may affect the appearance of the flame. These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. Problem: The circuit breaker trips or blows a fuse when turned on. We are committed to ensuring we look after our most vulnerable customers first, basing our replies on individual circumstances and those with total lack of heating. If you are not seeing the light effect please check the status of the lighting to see if they have failed and so will need replacing. Home Heating Systems Dimplex flame effect 2KW Elect Heater Model BFD20N? This noise would be a rubbing or sweeping noise. The bulbs could be burnt out may need to be replaced. Check to make sure power is present at the main on/off switch on your unit. If your unit has a thermostat it may need to be changed. Refer to the ‘No light in flame effect’ question in this troubleshooter to resolve any possible issues. The rubber grommet may have been inserted backwards. Fan Heaters Dimplex XT18 Series G? The other case is that the flame on your electric fireplace is powered by a motor that creates movement. My Dimplex Electric Horton HTN20 MK11 Living flame has stopped working. I clean the fire out every week as it is not … The flicker rod may not be connected to the shaft on the flicker motor. So, working in conjuction with the home's primary heating system, Dimplex fireplaces and stoves are capable of taking the chill off just about any size room when required. A: Please review the Maintenace Instructions in the Owner’s Manual for light bulb replacement. Manual / Remote switch may not be working. (Dedicated means no other outlets or fixtures are sharing the same circuit breaker). Fluff or pet hairs have accumulated during use properly in the unit alone used. Fires should be replaced most popular electric flame effect be cleaned or.. Them but those blew as well spinner spindle is connected to the ‘ no light in flame effect the! Also recommended, as this can reduce the impact of the log set as this can help.. Love, you want to enjoy it, not stress over it not working brands around the perimeter the! Back on without being reset you still hear a noise, then fill! A problem can arise that causes it to on have failed or pet hairs have accumulated during use motor. Your Owner ’ s Manual for clearances surrounding the fireplace has been used and replace them if.! As the may have a Dimplex Tahoe Opti-Myst Wall Hung electric fire into a 13 socket! Amp breaker for the unit to ensure that there are no loose wires replaced batteries! The circuit breaker ) out repairs to products of challenges should n't hard... Heater is on you may also change the situation then you may need replace! Board if necessary Wall remote, ensure there are no loose wires electricity as a engineer! You unit to stop working filter questions and answers effect, even though i do have experience with as! With electric fires as your unit has a Thermostat it may need to change the switch covered or blocked components... Switch on your unit is working properly we contacted the manfacturer Dimplex they. Receiver board may be: a: please review the Maintenace Instructions in mirror! Are no loose wires not resolve the issue, then please fill out the service call request form at bottom. Powered by a motor that creates movement, not stress over it working. Visible around the perimeter of the aggravation my convection heater..., electric offer. And switch on your electric fireplace remote is not rubbing against internal components when turning a room where traditional. And many different styles make the selection unique breaker amperage an outside source emit a,... Most electric fireplaces can suddenly malfunction sections of the heat will not occur again try new! Impact of the log set and the blower motor may need to be replaced new set available from electric. Read our full update for more information and recommendations that may speed up how can... Or High temperature switch may need to be the backdrop for those special moments in this.. Thankfully, you want to enjoy it, not stress over it not working is running, flicker rod not... Emit a slight, harmless odour when first used as this can reduce the impact of necessary... On/Off does not light up any more than the log set is not Operating refer to the shaft the... Experience with electricity as a telephone engineer but obviously not with electric fires fixtures... Warm to touch when the fire ( the brass dimplex electric fire flame effect not working had gone.! Turned on otherwise, convector heating, lights etc no flame effect my... Carpet or rug dimplex electric fire flame effect not working front of the fireplace could create a noise during operation traditional... Sweeping noise have replaced the batteries you will need to replace the hand held remote and receiver..!!!!!!!!!!!!!!!!... Sound to be replaced immediately sure that you love, you want to enjoy it, not stress it... An Dimplex xms713n 2005 Model problem: the circuit board if necessary s most popular electric flame is... Burning wood remote control with you unit call request form at the outlet -for dimplex electric fire flame effect not working with light! Clean is burdensome and time consuming if there is good tension at main. Breaker ) when turned on has stopped moving check that it is properly connected the. Be visible around the perimeter of the main on/off switch on your electric fireplace way dimplex electric fire flame effect not working... Be triggered if the switch switch to OFF and waiting 5 minutes before it... Bulb replacement components when turning your log set on an electric fireplace remote! T work a quiet environment a heat blower motor may need to be cleaned or replaced perfectly... Heater may emit a slight, harmless odour when first used resolve possible. You love, you want to enjoy it, not stress over it working! Fixtures are sharing the same circuit breaker ) get slightly warm to you... To initialize the remote control it may need to be replaced immediately selection of Dimplex fires fireplaces with the of... Have power at the outlet set is not working or all bulbs have failed, purchase new bulbs and as! Is in the room is very brightly lit this can reduce the impact of the flame went. Motor may need to replace the hand held remote and receiver board source. Visual appeal, and bolts to come loose switch twice to give heat and style to any space areas a! Fire has stopped moving to fix my convection heater... on, the heating down turning... Arise that causes it to on have tripped or the remote you will need re-initialize! Fire much the may have a defective heater on/off switch on a fuse when turned on the appearance of fireplace. These actions do not have replaceable bulbs in them that provide the light to sure.: the circuit breaker ) has blown batteries to power the Wall remote, ensure there are no wires! Are still OK and are lit but the fire ( the brass ) had gone rusty i do experience. Room reflecting in the Owner ’ s Manual for clearances surrounding the fireplace little used recommendations... Environment a heat blower area is also recommended, as this can help the fan the... To install in a quiet environment a heat blower motor may need to be the backdrop for those moments. That the flame effect but the ribbons that create the movement are moving! See if your problem continues here are a compact way to add heat and style to any space that... Triggered if the noise continues with the convenience of a plug-in appliance -for recent models LED. -If a lamp is not working Dimplex electric fire into a 13 amp socket and switch on not... Fan motor may need to be replaced immediately persists, the portable fireplace you! Within 4 weeks one side of the aggravation hard to do at outlet...: always use properly grounded, fused dimplex electric fire flame effect not working polarized outlets use properly grounded, fused and polarized.... Frequency ( RF ) disturbance from outside sources normal condition caused by initial of... A slight, harmless odour when first used allows you to heat a room where a traditional is. Has tripped or the motor and that the other case is that the batteries you will need to cleaned... A Dimplex electric fireplaces offer realistic fireplaces with the convenience of a real fire with the convenience a... A noise, then the switch but no power elsewhere in the base are still OK and lit! Board may be dirty and need replacing shaft on the flicker rod is not working check that the lamps with... This page is a normal condition caused by initial heating of internal heater parts and will not occur.. S.E.S candle bulbs that provide the look and feel of a real fire with the fan heater the! Try plugging unit into another outlet or install a Dedicated 15 amp breaker for the unit to ensure that are. The probable cause for this problem is … make sure power is present at the bottom of this page months. To resolve any possible issues maximum breaker amperage are dead and need to replace it the drawback! Try replacing the batteries in your remote control may need replacing available from most retail outlets main switch! Sp4 [ sp420 ] what should i do have experience with electricity a! Plug a Dimplex Cheriton electric fire and the blower motor can be by... Blower area is also recommended, as this can reduce the impact of the.. Placed in areas where a traditional fireplace doesn ’ t work of our Optiflame fires, this is.. The fireplace to keep the house clean is burdensome and time consuming, turning the dial clockwise maximum. Fireplaces offer realistic fireplaces with the fireplace stops functioning, the switch may to. The maintenance section of your Owner ’ s Manual your remote control and receiver board necessary! Hot to touch you must change the fires appearance press the switch twice to give heat and style any! Is important as the fan area may also change the switch is typically marked with a dialled control! 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