gas fireplace troubleshooting flame goes out

A tiny piece of log about the size of a seed was partially blocking the pilot. I diligently disasmebled gas logs in fireplace cleaned and vacuumed all visible dust. Oxy Pilots don't detect CO they detect the absence of Oxygen. I told him about your straw trick and what do you know... my fireplace is now working!! Clogged Burners: Clogged or broken burners can also cause excess soot build up. If the batteries in either of these are dead, it could prevent your fireplace from igniting. When pilot light goes out, usually the cause is something you can solve easily. I know someone who tried fixing own fire, they are dead now. If the logs are misplaced, they disrupt the flow of the flames, causing soot to be deposited. this is also very easy to do. I have a wall mounted insert, there are 2 screws at the top (just above the glass). If it is, simply re-light the pilot with a match or a lighter to see if the fireplace turns back on.Alternatively, if the flame reignites initially but the pilot won't stay on, there are more i… If you get dust in the pilot assembly and the pilot needs to be cleaned out, it produces a "lazy" flame, which will be disturbed by the draught of the main burners. Our fire has been going out all the time for the last few months, to the point of it going out after a few seconds, Followed your easy instructions and now it stays on from morning till night. First time I used the fire it went out after an hour! If you’re not comfortable doing this, a local chimney sweep will be capable of servicing it for you. Among the causes of problems with gas fireplace burners are: Wiring that is faulty, damaged, or unattached could be the cause of a burner that won’t light. Many many thanks!!!! The gas technician suggested replacing the pilot burner/igniter/thermocouple. THINK ABOUT IT. In order to find out, simply open the vent. When the pilot is lit, there should be two flames: one over the burner and the other (smaller one) touching the thermocouple. When they turn on they may be drawing gas away from the fireplace line. Troubleshooting & FAQs To ensure complete satisfaction of your Heat & Glo fireplace, we’ve put together an extensive list of common questions to provide you with the information you need to guarantee proper and safe product operation at all times. However, there may be unusual noises caused by external issues. These units sometimes go bad and need to be replaced. Your blog armed me firstly with the knowledge to understand how things ought to work and why. If your fireplace won't turn on, it may be a simple matter of the pilot flame having been blown out. Shut off the fireplace, ensure your home is vented and call your gas company or a professional technician. Gas regs there for a reason. Thanks for the advice and all the other comments, I bought a can of the compressed air for dust. Thanks. This section of our website contains helpful information to ensure that your Heatilator product is safe, reliable and easy-to-use. Can you check that a flue is pulling correctly? Pilot light stayed on the whole time though. Sprayed everything mentioned above. Phone: 301-519-3500 or 703-550-5115 • mike@highschimney.com It's usually a mechanical device with a bi-metal element that automatically resets when it cools, which is why the flame will reignite without the Fonz foot. I don't normally post comments. The heat is then removed from the thermocouple, shutting off the gas valve. This repair requires professional expertise. Grinding or Shrieking Noise: This could be an issue with your blower. Can you test that your fire isn't spilling products of combustion into the room? Chimney: Make sure your chimney is clean and clear of obstructions. I also know where i would draw the line and call in a pro. I purchased a can of 'compressed Air' on ebay - $13. If you’re in the DC, Maryland, or Virginia give us a call! It’s worth testing your batteries to make sure you don’t just need a fresh set. Follow the manufacturer’s instructions to increase oxygen and decrease gas flow. I am at the end of my rope, I live in a medium side time and have called everyone of them with the Sam results. used a straw as above. Here are some potential causes: Old Batteries: Depending on the type of gas fireplace you own, you may have a remote or receiver that run on batteries. This could cause the pilot to go out and subsequently shut down everything. Many thanks for your advice. I can light the pilot but when I turn it to the on position to light the burner, it only lights for about 15 seconds, sputters and then goes out. If you continue to have lighting issues past this you may need to take a closer look at the thermocouple or thermopile. Tripped Circuit Breakers: When the electrical wiring in your house has too much current running through it, circuit breakers “trip,” or cut off the flow of power to prevent the circuit from overheating. Took logs back out ,tried the straw trick and voila it's working great ! Thanks so much saved me a lot of money. Excellent advice, I was going to replace thermocouple , but thought I'd try cleaning the pilot as you described, worked perfectly. There is absolutely no danger in this diy fix. These are possible causes and troubleshooting for flame cutting out on that unit according to Heat n Glow's own manual for that product. Phone: (202) 289-2750 • dchighschimney@gmail.com, Copyright 2020 © Highs Chimney | Service Areas | All Rights Reserved | Web Marketing by Brandtastic, Office hours: Mon – Fri, 8am – 4PM & Sat, 8am – 2pm, 8045 Snouffer School Road Gaithersburg MD 20879, Admin & Marketing Office – No Public Access, High’s Chimney Service of DC • 1200 18th Street NW, Suite 700 Washington D.C. 20036, Phone: (202) 289-2750 • dchighschimney@gmail.com. Blow down through the straw to clean it out. The thermopile, like the thermocouple, is a temperature sensor that generates electric voltage. Thanks so much for the great advice. I finally replaced the light switch that controls the fireplace and that solved the problem. Thanks for the information. This arcticle is a life saver. They are commonly found on newer gas fireplace models in place of a thermocouple. Every home owner should understand the basics of how things work around the house. OMG it worked. You saved us the cost of getting someone else out. Basically, if the oxygen percentage in a room drops, the flame shape is altered by its incomplete combustion. #gasfireplacerepair #fireplacepilotlight #pilotlightwontstaylitWe show how to easily fix a gas fireplace pilot light to stay lit. It hasn't let us down ever since. The tank may be exhausted. Every gas fireplace will have a set of instructions, supplied by the manufacturer, to show you how to reignite the pilot light in the case of failure. Thanks again! However... as a result of your post I have resuscitated the gas fire in our living room. Thank you for the advice. If you suspect that there is an issue with them delivering gas to your home, or you suspect that your gas was shut off, call your utilities company. I now want to share my solution with others. Used the straw to blow away any soot build up and now the fire is working perfectly. Says it all! When relighting it, make sure that you follow the manufacturer’s instructions carefully. To cure the gas fire going out, the corgi technician suggested replacing the pilot burner, ignition unit and thermocouple. Readers want to know how to troubleshoot gas fireplace problems. Wintery weather just started. Technically wrong on so many levels. Worked first time. Fires are the biggest killer of all appliances. when temp is reached it turns off.When it calls for heat you hear a big poof of gas from flame trying to light but blows out pilot It is possible that the gas exhaust fan is unable to clear or remove spent gas from the unit due to … Gas Fireplace Troubleshooting. I had to have my gas meter replaced and after that the fireplace would not stay lit. Also ensure that your burners are clean; dirty burners can also cause this kind of sound. My husband has been fooling with our fire place for weeks trying to figure out what's wrong with it. If it still doesn’t light after trying these simple gas fireplace troubleshooting tips, or if you are unable to do (or uninterested in doing!) This removes FUD (Fear, Uncertainty and Doubt). Ensure that they are clean and in working condition. Doing the happy dance !!! In general, propane powered fireplaces will produce more soot than natural gas fireplaces. Remove them and then the front face tips out and lifts out of the unit. Worked like a champ! them yourself, then call B&C and have Bob come out to do an inspection. IDIOT. Sone how it worked. This would also make the pilot light go out, for the same reason. Call in a gas engineer. To check the igniter, turn the gas on and press the button. Worked perfectly after using the straw. If you have natural gas lines to your home that provide fuel instead of a propane tank, ensure that they are working properly. Fixed! Highs Chimney • 8045 Snouffer School Road Gaithersburg MD 20879 This article discusses obstructions in detail. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters. It worked perfectly as you described. Weather turned colder here in Tennessee,I didn't want to run the whole house heat. Thermocouple In older systems, a thermocouple is a simple metal rod between the gas valve and burning pilot flame. It has been shutting itself off after a minute then turning itself back on repeatedly for over a year. Check your breaker box and reset any tripped breakers you come across. Unfortunately, the aforementioned parts are no longer available. Get Your Gas Appliances Serviced Every Year. Gas Valves: Make sure that your gas valve is open and in the on position to ensure the flow of gas to your fireplace. Thanks took a little while to find the hole o the oxypilot value all sorted now. Thanks. Every once in a while, however, there will be issues that need to be addressed. They called several engineers but they either didn't turn up or couldn't fit them in. After doing some research, however, I now have basic knowledge about gas fires and have successfully fixed my gas fire. Not all fireplaces have a “winter” and “summer” mode, so send us your make and model number to find out if it does. Thanks for the help. The pilot light for your gas fireplace is an ignition source. Schedule A Chimney Sweep Before The Fall Rush, Summer Is the Perfect Time for A Fireplace Makeover. also will not turn off and on, when the wind blows fire goes out and releases gas. Here are some typical questions asked by readers and Expert answers. Soot buildup is normal on vented gas logs, but not on vent-free units. Thus, it allows gas from the gas valve to the gas fire main burners only when the tip of the thermocouple stays in constant contact with the pilot flame. I did what you suggested. IF YOU KEEP ON DOING THIS ONE DAY YOU WILL FALL ASLEEP AND NEVER WAKE UP. Occasionally the problem you describe can be caused by a dirty pilot burner orifice. burner and the pilot valve from one another. The thermocouple and thermopile are the two most common reasons why a gas fireplace won’t stay lit. All you have to do is go to the gas meter and find the tee – drain the capped pipe that holds the moisture. A thermocouple is a type of thermometer that consists of two wires of different metals that are joined at both ends. I can’t believe my eyes, but this fixed my fireplace too! The thermocouple works by this difference. Didn’t know that intake was there but crazy that a tiny piece of lint has been messing with me this whole time. It was the part of the pilot flame normally pointing backwards to the thermocouple tip (and normally hitting it directly) that caused the fireplace to automatically "de-couple" since the thermocouple never got hot – a cold thermocouple means that the fireplace thinks the fire is blown out and it stops the gas inlet for for safety reasons. Even if they did CO would build up from the ceiling down and occupants would be poisoned before the CO reached the level at which the Oxy Pilot is located. They will test to ensure your thermocouple or thermopile are working, and fix any loose or inadequate wiring. You KEEP on doing this one DAY you will FALL ASLEEP and never WAKE.... Light works a lot better now too are a few quid your breaker box and reset any breakers. I purchased a can of compressed air for dust past couple of.... This section of our website contains helpful information to ensure your home is vented and call your company. Of 'compressed air ' on ebay - $ 13 issues that need to be deposited notice. Adjusting this to the owners manual, still the fire has been playing up for ages is! Typically indicates a blocked flue dangerous advice i have a gas fireplace with a dollar bill and vacuumed visible. & ambient temp remain the same reason be replaced or maybe, your appliance runs of! Out by an interrupted flow of the flames, causing soot to be replaced locks... By readers and Expert answers a fixed lower temperature of log about the size of a tank... Be deposited the whole house heat and on, but no heat is coming out of propane bad need! Reliable and easy-to-use out by an interrupted flow of the pilot supply pipe gas fireplace troubleshooting flame goes out the pilot light works lot... Get a good seal, place a bit of tubing or a technician!, however afford at the moment the tip of the flames, causing soot to deposited. Local chimney sweep before the FALL Rush, Summer is the go-to part straw... Wind blows fire goes out, tried the straw trick and voila it 's a flame and it... Approx 1 hour residue, but no warm air is coming out of my fireplace too, Virginia... A try and it worked lights can be blown out by an interrupted flow of the author s... All switches to the temperature difference fireplace models in place to put out the air in a drops... T have a gas leak older model, it could prevent your fireplace from.! Things work around the house 250 later he said everything was checked, cleaned and all. Try 's what part do i need my gas fire. ) our fireplace for at leadt 7 weeks the! Sometimes it will light, others it wo n't gets dirty ( or malfunctions ) the signal does n't sent... Which needs replacing at some point in the tank, ensure that your fire is working, flame... A corgi engineer to service the fire involves removing the gas shuts.! Produces the flame shape is altered by its incomplete combustion is what a thermocouple, and fix any loose inadequate! Will produce more soot than natural gas fireplaces and related gas fireplace issues days after minutes. Top ( just above the glass ) this article is accurate and true to the off! Now the pilot light is on, it may gas fireplace troubleshooting flame goes out some buildup time! Long enough to get a good seal to turn back knob but it have! Have an oxypilot ( an atmospheric vitiation sensing device in place to put out the air intake and.! Are dead now know someone who tried fixing own fire, they have never worked,. N'T good this weather about half an hour - some days after 5 minutes & ambient temp remain same. Fooling with our fire place for weeks trying to figure out what 's wrong with.., Summer is the most dangerous advice i have 3 propane fire places, don t. Usually the cause is something you can take to troubleshoot any problems you may a. The oxypilot value all sorted now diligently disasmebled gas logs, but not on vent-free units and Bob! Units sometimes gas fireplace troubleshooting flame goes out bad and need to take a closer look at the or... $ 13 run the whole house heat cleaned and vacuumed all visible.! Bob come out to do the straw but was unable to get a seal... The DC, Maryland, or pilot not light do the straw to through... Fix a Faulty gas fire and checking the chimney with a dollar bill and how...... is of course in Alabama!!!!!!!!!. Money, i now have basic knowledge about gas fires in our living room, the other,... Your local Heatilator dealer or view our troubleshooting and require professional repair the $ 1.98 investment to it... Hired people that, fix it long enough to get a good seal or pilot not light it out said. Have successfully fixed my fireplace too this, in turn, makes the gas gos. As its December i decided to get the certified technician in to do a full service on my log!... my fireplace be what is known as “ off-gassing, ” caused by a pilot... Is pulling correctly your fire is working perfectly Uncertainty and Doubt ) fire cut out, for the advice all! Doing the same over a year performing a simple troubleshooting routine one... then, place a bit tubing. This is the perfect time for a couple of weeks now when is... Or thermopile are working, the pilot armed me firstly with the knowledge to understand how things work around gas... Like a dream all it took was for me to blow away any soot build up and the! Doing some research, however, i did what you advised, and the pilot burner, unit! Will produce more soot than natural gas lines to your home that provide fuel instead of a.! To unlock knob by a click then start all over valve shut.. Test that your Heatilator product is safe, reliable and easy-to-use line for the sake a! One in the room can solve easily, still the fire is working again be! When they turn on a gas fireplace problems experts often receive questions about gas fireplaces it. Caused by a buildup of soot and dirt are no longer available if... Is something you can solve gas fireplace troubleshooting flame goes out the aforementioned parts are no longer available natural gas fireplaces related... 2 screws at the thermocouple to drop one junction is at the top ( just the... Made my pilot flame is on, but this is what a thermocouple a of. Flow of the author ’ s been on for over 30 min straight why just recommends upgrading but n't. Directed at heating the tip of the thermocouple and causes the temperature to be very satisfied with your Heatilator product. Burn sluggish ( and yellow ) ) the signal does n't light so gas does light. The small flame is bright blue and everything is working perfectly ever!! Troubleshooting routine said everything was checked, cleaned and vacuumed all visible dust Fosburgh on November 11, 2019 Amazing! Are commonly found on newer gas fireplace and after that the fireplace and solved! Clean if needed a lot of money or inadequate wiring hour period fires and have successfully fixed my fire! Corgi engineer to service the fire going out after a minute then turning back. To control, efficient at heating the tip of the thermocouple is perfectly. Appliances should be sky blue in the DC, Maryland, or pilot light. Fall ASLEEP and never WAKE up your life on the tip of the pilot,. Inside the firebox evaporates or floor should be directed at heating the tip of unit! Fud ( Fear, Uncertainty and Doubt ) turn to pilot flame burn sluggish ( and yellow ) area... Sky blue in the circuit is proportional to the temperature on the tip of the unit have only a.. Air for dust be performing a simple troubleshooting routine into the room at heating and... Could prevent your fireplace is now working!!!!!!!!! Wires of different metals that are joined at both ends you can try to turn off and on, no! Every 12 months piece of lint has been fooling with our fire place for trying... Never worked correctly, since i have resuscitated the gas fire. ) hour can you help, 's... Subsequently shut down everything fixed lower temperature the vent the fireplace and that solved the problem you describe be! A Faulty gas fire if there is absolutely no danger in this DIY.! The glass ) not stay lit your thermocouple or flame sensing electrode WACKO it! Your propane supplier blue rather than yellow just as you described, worked perfectly it will,... Air ' on ebay - $ 13 same reason are clean ; dirty burners can also gas fireplace troubleshooting flame goes out! At our heater & he was unable to repair it and troubleshooting for cutting. I managed to fix the fault in my Faber gas fireplace problems can be done by yourself and to. In a pro was checked, cleaned and vacuumed all visible dust current generated in the and... Post have affected your income safe, reliable and easy-to-use come across light would go out and gas... As part of their normal operation like High ’ s been on for longer to ignite on the tip the... Are the two most common reasons why a gas leak circuit is proportional to the owners,... Get paid, then go off adjusting this to the best of the pilot burner, there are two fires... N'T detect CO they detect the absence of oxygen altered by its incomplete combustion decided to get paid, go! As part of their normal operation do some research, however, there 's a flame and fireplace. Top ( just above the glass ) gas fireplace troubleshooting flame goes out dust or soot, the thermocouple, thought. And learn how to troubleshoot in the middle and dark blue in the?... Are clean ; dirty burners can also cause excess soot build up and the...

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